Shipping Information

At Bidet Australia, we are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please review the following information regarding shipping details, delivery time frames, and our shipping partner.

Shipping Time Frames

Once your order is received and the payment is confirmed, we begin preparing your package for shipment. Please allow 2-6 business days for your package to be dispatched from our warehouse. All orders are shipped from Melbourne, Australia, and can be delivered to any location within the country. However, please note that shipping time frames may vary depending on your location within Australia.

Our Delivery Partner

We exclusively partner with Australia Post, a premium government business enterprise with extensive experience in providing nationwide postal services. Australia Post ensures prompt and reliable delivery of your orders to all corners of the continent.

To track the status of your delivery, please visit the Australia Post tracking page here and enter your tracking number.

[Please ensure you have your tracking number ready before accessing the tracking page.]

Exclusive Free Shipping with Coupon Code

Experience the convenience of free shipping on all orders delivered to any part of Australia, exclusively with our special coupon code. Yes, you read it right! Enjoy complimentary shipping on your orders within Australia by simply applying the provided coupon code during checkout.

How to Redeem:

1. Add your desired items to the cart.
2. Proceed to checkout.
3. Enter the exclusive coupon code in the designated field.
4. Enjoy free shipping on your order to any destination within Australia!

Terms and Conditions Apply:

• Free shipping offer is valid for deliveries within Australia only.
• This offer is exclusively available with the use of the provided coupon code during checkout.
• Coupon code must be applied at the time of purchase to avail of free shipping benefits.
• Any additional shipping charges incurred without the application of the coupon code will be the responsibility of the customer.
• This offer cannot be combined with any other promotions or discounts.
• We reserve the right to modify or discontinue this offer at any time without prior notice.

Changing the Shipping Address

In case you need to change the shipping or billing address after your order has been confirmed, please reach out to our customer support team via email or chat support. Kindly provide your Order Number and Tracking Number for assistance. Please note that address changes can only be accommodated if your package has not yet left our warehouse.

We strive to ensure your orders are delivered promptly and efficiently. If you have any further questions or concerns regarding shipping, feel free to contact us at info@bidetaustralia.com.au.