FAQ's
General FAQ's
A bidet is a type of bathroom fixture designed to provide a gentle flow of water for personal hygiene or household need. It is typically used for washing the genital and anal areas after using the toilet.
Yes, a bidet setup can make it easy to use for everyone but, especially for people having mobility problems, arthritis, or trouble reaching to wipe. Cleaning difficult-to-reach spots requires less wrist movement with bidets.
Bidet Australia is an Australian-based online retailer of quality premium bidet products. We offer a range of easy-to-use, easy-to-install, affordable bidets for home and travel with complete bidet kits for installation.
A bidet gives you an edge over conventional toilet paper in several things, such as improved cleanliness with more thorough and effective cleaning, hygiene and reduced risk of infection as it minimizes the spread of germs and bacteria. Bidets are a more environmentally friendly alternative to toilet paper where you can significantly reduce paper consumption. It is cost-effective – the initial investment in a bidet may be higher, in the long run, it can save you money on purchasing toilet paper. Besides these, the gentle stream of water from a bidet can provide a soothing and refreshing experience for individuals with sensitive skin, hemorrhoids, or other conditions that may cause discomfort during wiping. For individuals with limited mobility, using a bidet can promote independence and make personal hygiene more manageable.
Bidet Australia offers a diverse selection of bidet products to cater to various budgets and bathroom configurations. Our product range encompasses both traditional-style bidets and contemporary designs, including Toilet Bidet Seats. Furthermore, we provide a wide array of bidet accessories to enhance your bidet experience and meet your specific needs and preferences.
We currently ship to Australia only.
Once your order is placed with us, it will typically take 2-5 business days to arrive. However, delivery times may vary depending on your location and the size/weight of the item.
We have multiple payment options for our customers. You can pay via debit or credit card (both Visa and Mastercard), Afterpay, PayPal, Gpay, and Apple Pay.
Bidets are legal in Australia. However, many residents believe bidets are illegal in Australia. This is partly because their usage is still quite rare among Australians. In reality, bidets are very much legal in the country, and their usage is highly encouraged.
We offer 1 year warranty on all products, we have a refund policy of 30 Days from the Date of Purchase and replacement also.
Yes, mild warm water can be used safely.
Yes, all fittings comply with Australian standards, and the male thread size is 1/2-inch BSP.
Yes, it is Australian 1/2-inch BSP.
The included container is the standard size, but you can use any standard plastic water bottle for increased capacity. For guidance, check this video: Connect the bidet to other containers.
Yes, all non-electric bidet seats are equipped with an integral Atmospheric Vacuum Breaker (AVB).
Yes, you can screw the holder directly into the wall as an alternative.
No, we operate exclusively online.
Yes, the nozzle returns to its original position after cleaning and needs to be adjusted again for the next use.
Bidet Sprayer FAQ's
Depending on preference, it may vary, but the typical user will use a bidet for 15 to 25 seconds to get completely clean.
Bacteria can build up in the urinary tract, causing a condition called urinary tract infection. Using a bidet regularly can help prevent these infections by flushing out these bacteria.
A handheld bidet is a type of bathroom fitting meant for enhancing personal hygiene. It has a sprinkler-based nozzle outlet that releases a gentle stream of water, and cleans your perianal and genital areas after you use the toilet.
No, use water only. The bidet is designed for hands-free cleaning after using the toilet.
The bidet spray utilizes cold water for effective cleansing.
Spray the bidet for 10-20 seconds to ensure effective cleaning. Adjust duration based on personal preference and cleanliness needs.
Bidet spray holder length- 54 mm, Height – 82mm, weight- 202g
Stainless Steel 304 material used in bidet premium spray holder
If the water spray is too strong, try turning the knob or lever gently to reduce the pressure. Adjust it until it feels comfortable for you.
Bidet Seat FAQ's
A bidet seat is a modern bathroom accessory that replaces your regular toilet seat. It’s designed to help
you stay clean and fresh after using the toilet. It uses water to wash you, and you can adjust the water
pressure to your liking. These seats are easy to install on your existing toilet and easy to keep clean.
They bring a new level of comfort and hygiene to your bathroom routine.
The bidet seat hose has a length of 600 mm.
The recommended distance between the bidet seat hose outlet and the tap should ideally measure around 65mm.
First, examine the upper or opening shape of your toilet seat if it has a D curve, it means it’s a D Shape Toilet seat or if it has an O curve, it’s an O shape Toilet seat. Please, refer to the images provided below to identify your toilet’s seat shape (D-Shape or O-Shape) for a proper fit.
Most bidets are installed at the same height as the toilet bowl, which is typically 40 centimeters (15.7 inches) from the floor. This works well for most people of average height. If you’re tall, you might find a slightly higher bidet (45-50 centimeters) more comfortable, shorter users might prefer a slightly lower bidet (38-42 centimeters).
Bidets have 2 nozzles for different cleaning purposes—the rear for general cleansing and the front for feminine hygiene. It ensures thorough and customizable cleanliness.
No, use water only. The bidet is designed for hands-free cleaning after using the toilet.
Use bidet spray from the back for hygiene. Some models have front wash for females. Follow instructions for best results.
Bidets can use warm or cold water. Some Bidet Spray has adjustable temperature settings for a warm spray, providing a more comfortable experience. Others use room-temperature water, which may feel cooler but is still effective for cleansing.
Spray the bidet for 1-2 minutes to ensure effective cleaning. Adjust duration based on personal preference and cleanliness needs.
No, O-shaped toilet seats may not fit all toilets. Check toilet shape and size compatibility before purchasing to ensure a proper fit.
No, D-shaped toilet seats may not fit all toilets. Check toilet shape and size compatibility before purchasing to ensure a proper fit.
The material used in bidet seat are Premium Quality Duroplast | Material (UF)
Our bidet seats are designed in accordance with Australian Standards.
Bidet Attachment FAQ's
Yes. The bidet has dual nozzles for Rear Wash and Feminine Wash, designed for targeted and gentle cleaning.
Absolutely. It features an adjustable water pressure dial, so you can set it to your comfort level with ease.
Yes. The retractable nozzle automatically cleans itself before and after every use for better hygiene.
Installation takes just 10–15 minutes with basic tools. It connects to your toilet’s water line using a standard 3/8” T-valve (included).
It fits most standard two-piece toilets. For some one-piece designs, compatibility may vary—feel free to send us a picture if you’re unsure.
Yes. The main unit is detachable, allowing for quick removal and thorough cleaning when needed.
It features a manual side control panel with smooth push-button and rotary dial control—no electricity or complex electronics involved.
Not at all. It has a sleek ultra-thin profile that fits seamlessly under your toilet seat without lifting it awkwardly.
It uses room-temperature cold water, as supplied from your toilet’s water line. There’s no hot water connection in this model.