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Terms & Condition

1. About the Website

Welcome to Bidet Australia!
You have acknowledged that by using the site, you have read, fully understand, and consent to be bound by these terms of use. IF YOU DO NOT AGREE WITH ALL THESE TERMS OF USE, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE, AND YOU MUST DISCONTINUE USE IMMEDIATELY.

The information provided on the site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. Intellectual Property Rights

Service all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the site, and its original content features and functionality remain Bidet Australia’s exclusive property. Service is protected by copyright, trademark, and other laws of foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Bidet Australia.

3. Prohibited Activities

You may use the Service only for lawful purposes and following the Terms. You agree not to use the Service.

  1. In any way that violates any applicable national or international law or regulation.
  2. To exploit, harm, or attempt to exploit or harm minors by exposing them to inappropriate Content or otherwise.
  3. To transmit or procure the sending of any advertising or promotional material, including any junk mail, chain letter, spam, viruses, Trojan horses, or other material, including excessive use of capital letters and spamming or any other similar solicitation.
  4. Engage in any automated system, such as using scripts to send comments or messages or using data mining, robots, or similar data gathering and extraction tools.
  5. Delete the copyright or other proprietary rights notice from any Content.
  6. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
  7. In any way that infringes upon the rights of others or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
  8. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of ServiceService, or which, as determined by us, may harm or offend the Company or users of Service or expose them to liability.

4. Guidelines For Reviews

On the Site, we could give you sections where you can post reviews or ratings. The following requirements must be met while publishing an assessment:

  1. You should have personal experience with the person or thing being evaluated 
  2. Your evaluations shouldn’t use vulgar language or rude or nasty expressions.
  3. References to the following categories—religion, race, gender, national origin, age, marital status, sexual orientation, or disability—should not be made in your reviews.
  4. You must not mention any unlawful conduct in your reviews.
  5. If you publish unfavorable reviews, you should have no connections to rival businesses.
  6. You shouldn’t draw any inferences regarding the behavior’s legality.
  7. False or deceptive statements are not permitted to be posted.

We may accept, reject, or remove reviews at our sole discretion. Even if someone finds reviews unpleasant or false, we are under no obligation to screen or remove them. We do not authorize checks, and they may not reflect our views or the views of any of our partners or affiliates. We do not accept responsibility for any reviews or any ensuing faults, claims, or losses. By submitting a review, you give us the right and license to use all review-related data in any way, including but not limited to modification, display, performance, and distribution. This right and license are perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable.

5. Cookies

At Bidet Australia, we use ‘cookies’ to make the Site work inefficiently and quickly. We do not collect any sensitive personal information of the customers visiting our website.

6. Privacy Policy

At Bidet Australia, we respect your privacy. Any information collected on this Site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.

7. Copyright Policy

We respect the intellectual property rights of others. Our policy is to respond to any claim that Content posted on the Service infringes on any person or entity’s copyright or other intellectual property rights.

If you are a copyright owner or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to info@bidetaustralia.com.au, with the subject line: Copyright Infringement and include in your claim a detailed description of the alleged Infringement as detailed below, under DMCA Notice and Procedure for Copyright Infringement Claims. You may be held accountable for damages for misrepresentation or bad-faith claims on the Infringement of any Content found on and through Service on your copyright.

8. Purchase

If you wish to purchase our product, you may be asked to supply certain information relevant to your purchase, including but not limited to your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that:

  1. You have the legal right to use any card or other payment method in connection with any Purchase.
  2. The information you supply is accurate, correct, and complete.
  3. We may employ third-party services to facilitate payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
  4. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or ServiceService, errors in your order, or other reasons.
  5. We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

9. Refund

We accept returns within 30 days of the purchase date, provided the product is unused, in its original packaging, and in resellable condition. Return shipping costs are the responsibility of the customer unless the return is due to a product fault or error on our part. Once you initiate the refund our team will verify the issue and get back to you with adequate measures. Please fill out our inquiry form or email us at info@bidetaustralia.com.au for a procedure.

10. Guarantee

Bidet Australia gives you 100% protection on your money spent. If you are unsatisfied with the product, or even just change of mind, then let us know within 30 calendar days of purchase. 

11. Product Certification

WaterMark Certified Products: All products labeled as WaterMark certified comply with Australian plumbing standards. These products are suitable for installation by licensed plumbers in accordance with local regulations. Certification documentation is available upon request.

Non-WaterMark Certified Products: Some products, including certain bidet sprays, are not WaterMark certified. These products may not meet Australian regulations for installation by licensed plumbers. By purchasing these products, the customer acknowledges that they may not be suitable for all installations and assumes responsibility for their use.

12. Liability Disclaimer

WaterMark Certified Products:
We are not liable for any damages, losses, or issues that arise from improper installation, misuse, or unauthorized modification of the product. It is the customer’s responsibility to ensure that the product is installed correctly by a licensed professional and in full compliance with local plumbing regulations. Our liability is limited to the extent permitted by law.

Non-WaterMark Certified Products:
For non-WaterMark certified products, we disclaim all liability for any damages, losses, or regulatory non-compliance related to the installation or use of these products. Non-WaterMark products may not meet local installation standards, and the customer assumes full responsibility for the use, installation, and any resulting consequences of these products. We strongly advise customers to verify local regulations and understand the limitations before installation.
Any claims for compensation or liability arising from the misuse or improper installation of non-WaterMark products are expressly excluded to the extent permitted by law.

General Limitation of Liability:
Except for liability in relation to any non-excludable condition (such as under the Competition and Consumer Act 2010 (Cth)), we specifically disclaim all liability for any direct, indirect, special, or consequential damages, however arising (whether in negligence or otherwise), in connection with your use of our products, including but not limited to, the installation, performance, or functionality of the products.

13. Customer Acknowledgment

By purchasing a product from our website, the customer acknowledges that they have read, understood, and agreed to these Terms and Conditions. For non-WaterMark certified products, the customer assumes responsibility for ensuring the product’s suitability for their intended use and compliance with local regulations.

14. Removal of links from our website

If you find any link on our website offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

15. Disclaimer

1. To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
  • Limit or exclude our or your liability for death or personal injury.
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
  • Limit any of our or your liabilities in any way that is not permitted under applicable law.
2. The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:
  • are subject to the preceding paragraph.
  • govern all liabilities arising under the disclaimer, including in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website

16. Changes in terms

At Bidet Australia, we reserve the right to make changes in terms at any time. If you have objections to the terms, you should not access or use the website.