Shipping and Delivery

Order Processing:

At Assam Tea Bank, we strive to make your tea-buying experience seamless. Once you place an order, our dedicated team will process it within 6 hours. During this initial period, you have the flexibility to cancel your order. After the first 6 hours, we initiate the processing and packing of your order, and cancellations are no longer possible.

Shipping Methods:

Choose from our convenient shipping options:

• Standard Shipping: Estimated delivery within [7-10] business days.
• Express Shipping: Get your teas faster with an estimated delivery within [5-7] business days.

Shipping Costs:

Shipping costs are calculated at the checkout based on your delivery address and the chosen shipping method. We aim to provide transparent and fair shipping rates for our customers.

Free Shipping:

Enjoy free standard shipping on orders over 1000 INR within Northeast regions only. Take advantage of this offer to enhance your tea collection without worrying about shipping costs.

Order Tracking:

Stay in the loop with the status of your order. Use our Order Tracking Page to input your order details and receive real-time updates on the location and estimated delivery time of your package.

Shipping Destinations:

We currently ship to [list of countries or regions you ship to]. If you’re located outside these regions and interested in our teas, please reach out to us at support@bidetaustralia.com.au, and we’ll explore the possibilities.

Cancellation Policy:

Take advantage of our flexible cancellation policy by notifying us within 6 hours of placing your order. After this period, we initiate the shipping process, and cancellations are no longer possible.

Contact Us:

For any shipping-related inquiries or if you need assistance, our customer support team is here to help. Reach out to us at support@bidetaustralia.com.au.

Thank you for choosing Assam Tea Bank. We look forward to delivering the finest teas to your doorstep!